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We at Bose® deeply value
our relationship with our customers, and we are
committed to making your experience with our
company a pleasant and memorable one. This
extends from the products we create to the
service we provide before, during and after your
purchase. At Bose® Corporation we believe that your
interaction with us should result in extraordinary and lasting experiences. For
that to happen, it’s important to establish and maintain your trust. When we
ask for personal information for any reason on this website, we will provide a
link to this policy statement. Ensuring that you understand how personal
information is obtained and used is important to us. The following is an
overview of some of the means by which we may obtain customer information:
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Online transactions and surveys, sweepstakes entries, electronic resumes and
email
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Bose® retail store music theatre tickets
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Telephone, mail and Bose® store transactions
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Bose® music shows/events,
social networking portals
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This policy may be revised from time to time. We will post all changes on this
website. This policy is specific to Bose® Corporation operations in India, and
applies to information you submit online as well as through other channels.
This policy is here for your convenience and is not intended to create a
binding obligation. Should you have any questions, please contact us at
1-800-11-2673 (BOSE),
click here
to send us email or send a letter to:
3rd Floor, Salcon Aurum,
Plot no.4, Jasola District Centre
New Delhi -110025
Delhi
Revised 1st April, 2013
Bose® Corporation realizes that privacy and security are primary concerns to
online customers. We utilize a variety of measures to maintain the integrity of
personal information, including encryption technology to facilitate the
transmission of your information on all our secure web pages.
We appreciate that you have provided us with your personal information. We
strive to maintain the privacy of such information.
This Policy describes what non-public personal information we collect about
you, why we collect it and when we may share it with others.
It also discusses the steps you may take to limit our sharing of information
about you with affiliated Bose® companies (“Bose® Companies”) and with
nonaffiliated third parties. We hope this Policy will help you understand how
we collect and share nonpublic personal information that we gather about you.
Throughout this Policy, we refer to the nonpublic information that personally
identifies you as “personal information.”
To serve you better and manage our business, it is important that we collect
and maintain accurate information about you. We obtain this information from
applications and other forms you submit to us, from your dealings with us, from
consumer reporting agencies, from our websites and from third parties and other
sources.
For example:
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We may collect information such as your name, address, email address,
telephone/fax numbers, applications and other forms you submit to us.
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If you interact with us through our websites, we may collect information that
you provide directly through online communications (such as an email address).
We may also collect information about your Internet service provider, your
domain name, your computer’s operating system and web browser, your use of our
websites and your product and service preferences, through the use of
“cookies.” “Cookies” recognize your computer each time you return to one of our
sites and help to improve our site' s content and personalize
your experience on our sites by, for example, suggesting offerings that
may interest you. Please consult the
‘Terms of Use’
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section of these sites for more details on our use of cookies.
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Other sources, such as if someone sends a gift to you.
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Communication Preferences
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You have choices about our use and sharing of your personal information for
marketing purposes. You may, at any time, ask us not to:
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Use your personal information to contact you by email, postal mail or phone
regarding Bose products, services, promotions and special events that might
appeal to your interests
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Share your name and contact information with our affiliates so that they may
contact you by email, postal mail or phone regarding products, services,
promotions or special events that might appeal to your interests
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Please visit Communication Preferences or call Bose toll free at 1-800-11-2673 (BOSE) to express your privacy preferences.
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You may also have the opportunity to express your privacy preferences when submitting certain information to us, such as during a transaction or on an event registration form. In addition, our email marketing communications always include a method for you to unsubscribe from our email list.
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Please note that, regardless of your request, we may still use and share certain information as permitted or required by applicable law.
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To provide you with the products and services you request, to serve you better and to manage our business, we may disclose personal information we collect about you to other Bose® companies.
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In order to manage your account(s) effectively, including servicing and processing your transactions, to let you know about products and services offered by us and other Bose® companies and as otherwise required or permitted by law, we may disclose personal information about you to other Bose® companies. Offers for products and services from other Bose® companies are developed under conditions designed to safeguard your personal information.
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We do not disclose personal information that we collect about you to nonaffiliated third parties except to enable them to provide marketing or other services on our behalf, to perform joint marketing agreements with financial institutions or as otherwise required or permitted by law. For example, some instances where we may disclose information about you to third parties include: For servicing and processing transactions, to protect against fraud, for institutional risk control, to respond to judicial process or to perform services on our behalf. When we share personal information about you with these companies, they are required to limit their use of personal information to the particular purpose for which it was shared, and they are not allowed to share personal information with others except to fulfill that limited purpose.
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We maintain physical, electronic and procedural security measures to help safeguard the personal information we collect about you. We have internal policies governing the proper handling of client information. Third parties that provide support or marketing services on our behalf may also receive personal information about you, and we require them to adhere to confidentiality standards with respect to such information.
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We respect your privacy and offer you choices as to whether we share personal information about you. If you prefer that we not disclose your nonpublic information to nonaffiliated third parties, you may “opt out” of those disclosures. That is, you may direct us not to make those disclosures (other than disclosures permitted by law).
We may also share information with other Bose® companies. Please note that, even if you choose to direct us not to share eligibility information with other Bose® companies (“opt out”), we may still share personal information about you, including eligibility information, with those companies and with nonaffiliated third parties to process transactions, to service your account and in other circumstances excluded from the opt out under applicable law. We may also share certain other types of personal information about you with other Bose® companies—such as your name, address, telephone number, email address and account number(s), and information about your transactions and experiences with us.
If you have previously notified us about your privacy preferences, it is not necessary to do so again unless you decide to change your preferences. Your opt-out preference will remain in effect with respect to this Policy (as may be amended) until you notify us otherwise in writing. Your opt out may affect the types of products and services that are made available to you.
In order to process your request, we require that the request be provided by you directly and not through a third party.
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We take reasonable steps to protect your personal information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, which may include safeguards to protect against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Authorized employees and agents of Bose who require access to your personal information in order to fulfill their job requirements will have access to your personal information.
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If you wish to request correction of your personal information in our custody or control, you may write to
IN_customersupport@Bose.com.
Your right to correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before making corrections. If you wish to make inquiries or complaints or have other concerns about our personal information practices, you may write to us as described above
or telephone us at
1-800-11-2673 (BOSE).
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| The above privacy policy is specific to Bose Corporation operations in India. Unless prohibited by law, this policy is governed by the laws of India as applied notwithstanding any principles of conflicts of law. |
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