We're Excited to welcome you at our Newly renovated Connaught Place Store, so if you’re nearby, stop by.
 

USB drive not detected by system

If the system doesn't detect a connected USB drive:

Remove and reseat the USB key. The USB key may not be connected properly to its input jack on the control console. Disconnect and firmly reseat the connector

Try the USB port on the back of the console. There is another USB port on the rear of the control console

Try a different USB key. The USB key may be defective

Perform a control console reset:

Turn off the control console, then press and hold the POWER button for five seconds

When the red LED turns off, release the Power button and retest the system

Did this information help?

Great, thanks for the feedback. Please feel free to share additional comments below.
We’re sorry this page didn’t meet your expectations. Please tell us about your experience and/or what we could do better.
Submit
Thanks, we appreciate the additional feedback you’ve provided