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QuietComfort® 20 Acoustic Noise Cancelling™ headphones – Samsung and Android™ devices

Sold from 2015 – 2022

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Care and maintenance
Battery
Connecting other products
Sound settings
Setting up your Bose product
LED

Serial numbers contain important information about your product, including model number and DOM (Date of Manufacture). The serial number can be found on your product, product packaging or app (if applicable).

It is important to keep your eartips and the mesh grilles under the eartips clean and free of debris. If there is debris on either, it can inteferere with the speakers in your product and affect sound quality. Find out how to clean your product.

The ear tips on your product are replaceable. This lets you to replace worn tips or to attach a different size tip for a better fit.

Find out how to check the battery level of your product using the product lights or the Bose app, if applicable.

Find out how to charge the battery in your headphones so you can use them on the go.

Computers have their own volume control. Learn how to set the volume level of a computer for use with your Bose system.

You can connect headphones to your system for situations when low volume listening is needed. This can be useful, for example, to listen to audio at night without disturbing others in your home with the sound from your speakers.

The noise cancellation in your headphones can be set higher or lower. This is useful in environments where you want to hear more or less of the sound around you.

Your Bose product can answer, end and control phone call-related functions. This lets you conveniently take phone calls without accessing the controls on your mobile device.

Find out what the LED indicator light on your product tells you about the status of your product.