Amazon Alexa cannot carry out command
If the Amazon Alexa voice assistant does not respond or is unable to carry out the request you ask, try the following:
On your product, tap the Action button and check if it listens for your request.
If requests to change the channel number are recognized but does not proceed, enable Auto Channel Confirmation.
This function of the cable or satellite box is done to prevent the slow entry of a channel number from being processed too soon (e.g. Entering channel number 109 slowly would not cause the box to go to 1 or 10). It also prevents erroneous number button presses on a remote from changing the channel. It may be possible to disable this function within the settings menu of the cable or satellite box.