Short battery life

Battery life depends on what type of music you’re playing and at what volume. Use of the speaker at extreme volumes will reduce its playback time. Playback time may be as little as a few hours if the speaker is used continuously at a high volume level while streaming audio over Bluetooth. High intensity, heavy rock music, or music with a lot of bass will consume more power at a high volume level.

To increase the playback time, reduce the volume level.

The battery status indicator can vary depending on whether the system is plugged in, operating on battery power, or checking battery status. For more information, see Understanding LED indicator status lights and information.

If there is no audio playing and no interaction with your product, it will turn off automatically after 20 minutes.

For the maximum expected battery life, be sure the battery is fully charged. For more info see, Checking the remaining battery charge.

Leaving the unit on when not in use will drain the battery. However, if the system does not detect a signal (Bluetooth® or AUX) for 30 minutes, it will shut off. To minimize the battery from draining, we recommend turning the system off manually.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

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