Stores

SoundDock® 10 system

Sold from 2009 – 2014

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Volume bar not displayed on iPod

If you docked iPod/iPhone is not showing a volume bar on its display when volume level adjustments are made, try the following:

The volume bar may take up to 10 seconds to appear.

When an iPod is first docked it may take up to 10 seconds to sync with the SoundDock. During this time the volume bar may not be displayed on the iPod. Volume can still be controlled via the SoundDock remote control.

If there is a case on your iPod/iPhone, try removing it.

A case or sleeve could prevent your device from docking securely. If using a case, remove it, re-dock your device, then try again.

Make sure the iPod or iPhone is firmly seated in its dock.

To produce audio and charge, the iPod or iPhone must be securely seated in the dock. Remove it and reseat it in the dock to ensure a secure connection. Some models will make a confirmation tone indicating that it has been docked properly.
Was this article helpful?
Submit
Thank you for your feedback!