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Remote from another product controls Bose system
If a remote other than your Bose remote is unexpectedly controlling your system, try the following:
If the other remote is programmable, try clearing and then reprogramming it.
If the other remote is a learning or universal remote, it may have been previously programmed to control your system. Try clearing that remote and then reprogramming it only for the devices you want it to control.
Move the conflicting products farther away from each other.
If the remote for your product and the other device control one another, try separating your product and the device so that the remote sensors on the product and device are in different areas.