Stores

SoundTouch 30 wireless speaker

Sold from 2014 – 2022

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Cannot connect to Wi-Fi network

If your product is unable to connect to your wireless router for Internet access:

Here are some things to know:

  • Your system must be within the wireless range of your wireless router or connected wireless extenders (if in use).
  • Mobile hotspots are not recommended since they can have limited or inconsistent performance.

View common or advanced troubleshooting.

Try the common solutions first. If you're still unable to connect, there are some advanced solutions to try.

Common solutions

Advanced solutions

Was this article helpful?
Submit
Thank you for your feedback!