Serial numbers contain important information about your product, including model number and DOM (Date of Manufacture). The serial number can be found on your product, product packaging or app (if applicable).
Software and firmware updates improve product features and stability. Install any available updates to keep your product working at its best.
Installing the latest product and/or app updates ensures you experience the latest features and stability enhancements. Find out how to check the version of your product.
A computer remembers Bluetooth devices that were previously connected so it can quickly and easily reconnect to them. Removing this device memory forgets all currently stored devices and allows you to start a new list by connecting only the devices you want remembered.
Your product remembers the last several Bluetooth devices it was paired to so that it can quickly and automatically reconnect to them. This is useful if your product connects to a different device when you turn it on, or if you just want to switch to a different device.
Find out how to wirelessly pair your product to a Bluetooth device, like a smartphone or computer. This lets you control the sound you hear from your product.
Determining the operating system running on your computer helps you understand compatibility with other products.
Computers let you select where you want sound play from, like a Bluetooth® speaker, headphones, internal computer speakers, or another connected audio device. Find out how to select the audio output device you want to hear.
A computer can show a list of Bluetooth devices that were previously paired and stored to memory. This memory helps the computer quickly reconnect to remembered devices.
If you own more than one Bose Bluetooth speaker or headphones, find information about connecting them together.
Your Bose product can answer, end and control phone call-related functions. This lets you conveniently take phone calls without accessing the controls on your mobile device.
Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.
You can quickly mute the sound playing through your product. This is useful, for example, if you need to switch your focus to another sound around you.
Find out how to enable a three-way phone conversation from your earpiece without accessing the controls on your phone. To use this feature, call conferencing must be supported by your phone service provider.
Find out how to check the battery level of your product using the product lights or the Bose app, if applicable.
Find out how to charge the battery in your headphones so you can use them on the go.
Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.
This article outlines software and firmware release dates. It includes release features and bug fixes.
Find out what the LED indicator light on your product tells you about the status of your product.
Your product plays tones or beeps to indicate various product status (i.e. powering on or off, connecting or disconnecting Bluetooth®, low battery, etc.). Find out what the different sounds mean.